Windstar brings you to places where you discover the unexpected, but sometimes, there are unforeseen events that affect your travel plans.
Reimbursement may be available provided in the form of future travel credits if cancellation reason doesn’t qualify for a cash refund
Reimbursement may be available if you need to cancel your trip for illness, injury, death and more
1 For New York residents only, the Any Reason Cruise Credits can be purchased separate from the Travel Insurance benefits. Contact 1.888.722.2195 for details.
2 For New York residents, Trip Cancellation benefits are underwritten by Arch Insurance Company.
24/7 CareFreeTM Travel Assistance, Medical Assistance, Emergency Services
Within the U.S. and Canada: 1.877.303.5909
Outside the U.S. and Canada, call collect: 1.516.342.4594
If you purchased your plan between February 15, 2023 and February 29, 2024 please select your state of residence from the list below to download your full policy. Select Other if you state of residence is not listed.
Departure dates prior to February 15, 2023 - please click here
Windstar Full Sail Standard Travel Protection is an optional plan available for purchase at the time of your cruise deposit and may be purchased up until 90 days prior to the start of a guest’s vacation with Windstar. As certain terms, conditions and exclusions may apply, we recommend the purchase at deposit so that you can help protect against conditions that may arise afterward. The Full Sail Standard Travel Protection Program is not in effect until the plan cost has been received by Windstar Cruises, in addition to any cruise deposits/payments due.
Assistance services are provided by CarefreeTM Travel Assistance. The Any Reason Cancellation and Cancellation Fee Waiver features are provided by Windstar Cruises. Travel insurance benefits are administered by Aon Affinity and underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ (NAIC #11150) under Policy Form series LTP 2013 and applicable amendatory endorsements. This is a brief overview of the coverages. Subject to terms, conditions and exclusions. This is a general overview of insurance benefits available. Coverages may vary in certain states and not all benefits are available in all jurisdictions. Please refer to your certificate of benefits or policy of insurance for detailed terms, conditions and exclusions that apply.